Sid Meier's Civ 5 - Game Crash After Intro Video

Troubleshoot For Games
Post Reply
macrjiv
Posts: 1
Joined: 01 May 2015, 09:44

Hi there. Can someone please help me with this problem. The intro video played smoothly but afterwards when the home menu showed it crashed. The message below was displayed afterwards.

Problem signature:
Problem Event Name: APPCRASH
Application Name: CivilizationBe_DX11.exe
Application Version: 1.0.0.574
Application Timestamp: 5432e87f
Fault Module Name: igd10umd32.dll
Fault Module Version: 8.15.10.2266
Fault Module Timestamp: 4d0ab9a4
Exception Code: c0000005
Exception Offset: 000e0bb1
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Post Reply